Fees Return and Cancellation Policy

Train Protect Defend, LLC

 

Due to the limited number of spots available, transaction fees, the materials required, and the reservation of range time and/or classroom space, Train Protect Defend LLC has implemented the following Fees Return and Cancellation Policy (hereinafter “policy”).

STATE ELIGIBILITY:
Train Protect Defend LLC, is not responsible, nor obligated, to determine your eligibility to be issued a Texas License to carry. You must verify your own eligibility status to take this course and be issued a State of Texas License to carry. No refunds will be issued for State eligibility reasons.

ONLINE CLASSES:
Train Protect Defend LLC will not issue refunds after an online class has been purchased.

RESCHEDULING:
If you need to reschedule an instructor led class/lesson/session, please notify Train Protect Defend LLC at least 72 hours prior to your scheduled instructor-led class/lesson/session time.

If you fail to provide proper notice of the need to reschedule you will be assessed a 40% of the class cost as a rescheduling fee. 

Rescheduling fees are due and payable at the time of rescheduling. If Train Protect Defend, LLC reschedules an instructor led class there will not be a rescheduling fee.

Rescheduling fees are due and payable at the time of rescheduling. If Train Protect Defend, LLC reschedules an instructor led class/lesson/session there will not be a rescheduling fee.

To reschedule, you may email Train Protect Defend LLC at info@trainprotect.com, or call/text at (940) 222-8534

CANCELLATIONS by Train Protect Defend LLC
Train Protect Defend LLC reserves the right to cancel and/ or reschedule any class/lesson/session. Students may upgrade from an instructor-led class to an online class at no extra charge if the scheduled course is cancelled by Train Protect Defend LLC. If Train Protect Defend, LLC cancels an instructor led class you will receive a refund in the same form that your payment was made.

STUDENT CANCELLATIONS:
No refunds will be issued due to student no-call / no-show or student cancellations.